| From: | Zebulin Magby <zebulingod@*******.COM> |
|---|---|
| Subject: | Corrupt OE messages (WAS Re: Skill Levels) |
| Date: | Thu, 14 Jan 1999 14:26:57 PST |
Hey, I just noticed that you are experiencing the cluttered code problem
with Outlook Express. I would like to let you know that there is a
resolution for this in an online article, but I will paste it below for
your convenience.
The article :Characters Are Replaced in Outlook Express Messages
can be accessed at this location:
HTTP://SUPPORT.MICROSOFT.COM/SUPPORT/KB/ARTICLES/Q179/5/98.asp
===[ARTICLE]==========================================================
[Q179598] Characters Are Replaced in Outlook Express Messages
[olexpress]
---------------------------------------------------------------------
The information in this article applies to:
- Microsoft Outlook Express versions 4.0, 4.01 for Windows 95
---------------------------------------------------------------------
SYMPTOMS
========
When you view a message in Outlook Express, some of the characters in
the
message may be different from the characters that were originally sent.
For example, "+AEA-" may appear in place of an ampersand (@), "+Adw-"
may
appear in place of "<," and "AD4-" may appear in place of
">."
CAUSE
=====
This behavior can occur if you are using an incorrect character set, or
if the font you are using to send and read e-mail is damaged.
Note that you may be using an incorrect character set because someone
sent you an e-mail message using a character set other than your default
set. When this occurs, your default character set is changed.
RESOLUTION
==========
To resolve this issue, follow these steps:
1. Start Outlook Express.
2. On the Tools menu, click Options.
3. Click the Send tab, and then click the "Reply to messages using the
format in which they are sent" check box to select it.
4. Click the Read tab, and then click Fonts.
5. In the Character Sets box, click Western, and then click Set As
Default.
6. Click OK, and then click International Settings.
7. In the Character Sets box, click "Utf- 7" (if it is available), click
Remove, and then click OK. If "Utf- 7" is missing, click OK.
8. Click OK, and then quit Outlook Express. If this resolves the issue,
do
not continue with the remaining steps. If this does not resolve the
issue, continue to step 9.
9. Start Outlook Express, compose a new e-mail message using a font
other
than the default font, address the message to your own e-mail
address,
and then send it. If the characters in this message appear to be OK,
the issue is most likely a damaged font. For information about
troubleshooting fonts, see the following article in the Microsoft
Knowledge Base:
ARTICLE-ID: Q152974
TITLE : How to Restore the Default Fonts in Windows 95
===[END OF ARTICLE]===================================================
Your welcome all. Hope this helped!
Your friendly MS technician who just wants to help out,
Zebulin
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